The winds were gusting over 30kts. They insisted that my Baron needed to be parked tail into the wind. I could not get the ground crew to comprehend. I then turned the aircraft around into the wind. The ground crew member was impolite and simply didn't grasp that it could harm the rudder and ailerons and elevator. His manager came out to help and calm the situation. The line supervisor had never known that you shouldn't park a plane into a strong wind tail first. Dissatisfied.

Picked up a small bi-plane to take back to New Mexico. I asked for and got a spot in the hangar due to snow approaching. The whole staff was first rate!! Thanks again

I’ve had a couple of really good experiences with Waypoint over the years. They’ve assisted me get a hangar spot last minute prior to storms coming thru the area. On our recent trip, they pulled my plane into their hangar to melt frost off prior to departure without me even needing to ask. First rate service, and it’s a genuine concern for the customer. They now have expanded ramp parking and a very comfortable lounge area. Highly recommend if passing thru or staying at LUK.